We started by designing a lean organisation structure with only four value-adding reporting layers and with clear cross-functional role relationships. We then helped define long-term objectives and key results (LOKRs) for each senior managerial role. We further trained all managers in Universal tools of leadership applicable at all levels in every function . Finally, we trained management in the methodology of internal evaluation of effectiveness and potential and cross-validated this internal evaluation via independent assessment of ability to understand and solve complex problems.
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